Facebook seem to be King of making changes and not telling anyone lately (another post about that tomorrow) so no-one should really be surprised at the latest, but it does seem to be taking a bit of a liberty.
When you signed up to Facebook, you gave them your email address. Maybe you used your personal address, or, like me, you used your business address. After all, you want to be sure that if someone wants to get hold of you, they have the correct address, right?
Well apparently not according to Facebook.
In a very quiet move they’ve recently changed everyone’s email address to a special Facebook one that sends emails directly to your Facebook messages.
You can see in the screenshot below that my email address has been changed from firstname.lastname@example.org to email@example.com!
Now, some people are going to be cool with that. It may suit their purposes to have any emails sent to them by people from Facebook direct to their Facebook messages box.
But what about those people who aren’t cool with that?
For example, me.
I don’t want people to email me direct to my FB messages box – that’s what the message button is for.
I want people who choose to send me an email to be sure that that email comes direct to ME. If it’s a business email, I want the whole conversation in MY email so I have a papertrail and don’t have to refer to Facebook all the time to keep up with it.
I want to be able to schedule events from my email directly into my calendar or forward it to my CRM to remind me to do certain things – I can’t do that if it’s in the proprietary messaging system of Facebook.
But that’s not what pisses me off most of all.
What REALLY bugs me is that THEY DID THIS WITHOUT EITHER ASKING OR INFORMING ME!
Now, I get that facebook is free. I get that they’re providing a platform for me. I get that they expect me to converse with business contacts through my Business Page (you can like it here BTW).
I get all that.
But it still feels like what they’ve done is wrong. They’ve changed something vital about my profile without asking me or even letting me know.
Will it stop me using Facebook? No, I love Facebook. But it does make me think a little less of them (not that they care of course).
However, I’m not 100% miffed with them, because it is possible to change it back, and indeed I have.
In this post on Lifehacker, they tell us exactly how to do this:
- Click “About” on your profile and scroll down to your email address. Click “Edit” to change them.
- Click on the circle next to your Facebook email address and change its setting to “Hidden From Timeline”.
- Click on the circle next to your other email addresses and change their settings to “Shown On Timeline”.
- Click the Save button at the bottom of the Edit popup (Don’t forget this step).
There’s a screenshot on that post to help, pop over to read the whole post.
So you can get your default email address back and ignore the Facebook one; that’s a good thing.
Facebook have admitted that they added this facility, but haven’t said why they made it default on everyone’s profiles without telling them; that’s bad.
I’d be interested to know – before you read this or other posts over the last couple of days, did YOU know anything about these chances? Please take a few seconds to let me know in the comments below.