It seems that the more you ‘put yourself out there’ on the internet, the greater target you become.
At first it’s great – customers and clients give you fantastic reviews, you add yourselves to more and more sites and directories, set up google Alerts to receive emails whenever you’re mentioned online, and all is good with the world.
But then comes the day that you receive a bad review online – or even more. Your alerts tell you that someone or some people are saying bad things, and you’re not altogether sure what to do.
