Rather apt for this time of year, Kevin from Multi Heat & Energy Systems came to us for help in setting up a Facebook fan page that reflected his website and allowed him to reach people on Facebook.

Multi Heat & Energy Systems are the UK distributor of HeatStar – The professional Infrared-Heater with universal burning position. A seamless integration of technology and form which transforms a neglected sun room, terrace, conservatory or patio into a fully functional space for every day of the year. Sounds great to us as we’re wrapping up warm and feeling the cold since the cold patch hit us!

It’s early days for the Fan Page, but we have plenty of plans for it, and hope you’ll consider becoming a fan and showing Kevin and his team that Facebook can work, even for the most niche of products!

And of course if you’re interested in your own Facebook Fan Page, see our latest fanpage special offer.

Here at NikkiPlkington.com we’re great believers in getting testimonials from customers. It’s important to us, and it helps us to:

a) Know we’re doing well for our clients

and

b) Show potential clients that we are as good as we say we are.

So it was nice to come across this blog by Emily Cagle Communidations – Ten Steps To Better Customer Testimonals.

In the post, she talks you through getting and using testimonials, with the following steps:

1. Ask promptly
2. Ask personally
3. Name names
4. Get permission
5. Tell a story
6. Illustrate the decision making process
7. Keep it short
8. Use them creatively
9. Keep them current
10. Be honest

We’ll certainly be taking a few of her pointers on board, as should you if you want to include customer testimonals on your website!